Frequently Asked Questions

SteamScrub is a cleaning attachment for your espresso machine steam wand. You attach it to the wand, activate the steam, and run it over the group head. The steam does all the work — no chemicals, no scrubbing, no burns. A spotless group head in under 5 seconds.

SteamScrub is compatible with the vast majority of home and commercial espresso machines. It fits standard steam wand nozzles. If you are unsure about compatibility, contact us at [email protected] and we will confirm for you.

We recommend replacing the brush head every 6–8 weeks depending on usage frequency. Regular replacement ensures consistently effective cleaning and keeps your SteamScrub performing like new.

Orders to Spain are delivered within 2–4 business days. Orders to the rest of Europe typically arrive within 5–10 business days. You will receive a tracking number by email once your order has shipped.

Currently we ship to Spain and selected European countries. If your country is not available at checkout, contact us at [email protected] and we will do our best to help.

Yes. You have 14 days from delivery to request a return. Items must be unused and in their original packaging. To start a return, email us at [email protected] with your order number.

Once your order ships, you will receive a confirmation email with a tracking number. Use it to follow your package directly on the carrier's website.

We accept all major credit and debit cards (Visa, Mastercard, Amex) processed securely via Stripe. Your card details are never stored on our servers.

Contact us within 48 hours of delivery at [email protected] with your order number and a photo of the damage. We will send a replacement or issue a full refund at no cost to you.

No. SteamScrub uses only the steam from your machine to clean. No chemicals, detergents, or cleaning agents are needed — making it the safest and most natural way to keep your group head clean.